The most important step is the first one we take together – where we get to know you, discuss your ideas, your hopes and goals for each project – and tackle your challenges. In turn, you’ll get to know us and what our team can do. Then, we conduct competitor research, audience and outcomes sessions, vox pops and brand reviews. These help us understand your brand and customers, and gives us the initial ideas to elevate your marketing. We combine the insights gained from market research with our specialist knowledge, to create an actionable, strategic marketing plan to work from.